Spa Rules & Policies

Reservations

Our Spa Coordinators will assist you in planning services to suit your needs and special interests. Guests are encouraged to make spa appointments at the same time as room reservations. Please call 866.636.3477 for all appointments. Appointments cannot be guaranteed for late arrivals.

Cancellation Policy

Because treatments are reserved especially for you, we ask that you notify us at least six hours in advance if you need to cancel or reschedule. Package cancellations require a 24- hour notice. All no shows are charged at full value.

Appointment Check-In

Please arrive a minimum of 15-minutes prior to your reservation to complete treatment forms and allow ample time to change into spa attire. Reservation times are the actual commencement time.

Gift Certificates

A Spa Gift Certificate is a wonderful way to give the gift of health and beauty to the special people in your life. Certificates may be purchased in any dollar amount or purchased for certain packages or services.

Treatment Requirements

The minimum age is 18 with identification. An adult must accompany guests under 18. Please inform our Spa Coordinator of any special medical conditions or physical needs.

*Prices do not include gratuity. *Prices are subject to change without notice. *Groups will automatically be charged an 18% gratuity.